Privacy Policy

1. Introduction

Trajet Longue Distance is committed to protecting the privacy of its users. This privacy policy describes the personal data collected, the purposes of its processing and user rights under the GDPR.

2. Data controller

The data controller is Trajet Longue Distance. For any questions, contact us at: [email protected]

3. Data collected

We collect the following data:

Contact form: name, email, phone, message
Browsing data: IP address, browser type, pages visited (via technical cookies)

4. Purposes of processing

Your data is used to:

Process your quote requests and bookings
Contact you regarding your service
Improve our website and services

5. Legal basis

The processing of your data is based on:

Performance of a contract: for processing your bookings
Legitimate interest: for improving our services

6. Data retention period

Booking data: 3 years after the last service
Browsing data: 13 months maximum

7. Data sharing

Your personal data is never sold to third parties. It may be shared with technical service providers strictly within the framework of the website operation.

8. Your rights

In accordance with the GDPR, you have the following rights:

Right of access: obtain a copy of your data
Right of rectification: correct inaccurate data
Right to erasure: request deletion of your data
Right to data portability: receive your data in a structured format
Right to object: object to the processing of your data

To exercise these rights, contact us at: [email protected]

9. Cookies

This website uses only technical cookies necessary for its proper operation (session management, CSRF security). No tracking or advertising cookies are used.

10. Contact and complaints

For any questions regarding data protection, contact us at [email protected].

You may also file a complaint with the CNIL (the French Data Protection Authority):